about-us

About Us

Welcome to sllipen. We operate https://sllipen.com as an online retail destination, offering thoughtfully selected home and garden products designed to bring greater comfort, practicality, and aesthetic appeal to everyday living.

We are committed to providing clear product information, secure checkout, a straightforward shopping experience, and responsive customer support.

Our customer support team can assist with product-related questions, order status, shipping information, return requests, payment-related concerns, privacy inquiries, and other matters related to your shopping experience.

Customer support for sllipen is provided by Zhuhai Aishen Trading Co., Ltd.

Email: service@sllipen.com

Room 410-3, Building 4,
No. 2001 Mingzhu South Road,
Xiangzhou District, Zhuhai, China

Customer Service Hours:
8 AM - 7 PM, Monday - Saturday

Please contact us before returning any item. Our team will review your request and provide the appropriate return instructions and return address for your order.

When contacting us about an existing purchase, please include your order number and the email address used at checkout. This helps us locate your order and assist you more efficiently.

We aim to respond to customer inquiries within 1–2 business days.